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On HPE servers with Intel processors with Intel QuickAssist Technology (QAT) running Red Hat Enterprise Linux 9.3 when attempting to use QAT software from the terminal, the message "Failed to start QAT service" is displayed.Journal log of qat service:The QAT service failing to start occurs because the SELinux security module does not have sufficient permissions for the qat_init.sh script to function on Red Hat Enterprise Linux 9.3.
Any HPE server with Intel processors with Intel QAT and running Red Hat Enterprise Linux 9.3.
The selinux policy is targeted to be updated via the next RHEL 9.3 z-stream update. This issue has a bug report (RHEL-17947) at Red Hat.As a workaround, update the selinux-policy and selinux-policy-targeted package to version "38.1.23-1.el9_3.2" (or later).https://access.redhat.com/errata/RHBA-2024:0770If using the QAT software for the GA image release, below are two suggested workarounds:To set SELinux in permissive modeORTo manually compile the QAT software source from Intel github.https://github.com/intel/qatlibRefer to the additional instructions section for more detail on manually installation.This advisory will be updated when additional information is available.Disclaimer: One or more of the links above will take you outside the HPE website. HPE is not responsible for content outside of its domain.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference Center.NAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Red Hat Enterprise Linux 9
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