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OPERATIONAL DEFECT DATABASE
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HPE StoreEasy 1000 Storage systems shipped with HPE StoreEasy OS version 7.10.0d prevents the server from booting to the out-of-box-experience. Instead, the server will automatically boot the logon screen which prevents selecting the desired language during the initial server setup.
This advisory applies to the HPE StoreEasy OS on the following servers: Model SKU HPE StoreEasy 1470 8TB SATA Performance Storage with Microsoft Windows Server IoT 2022 S2A19A HPE StoreEasy 1470 16TB SATA Performance Storage with Microsoft Windows Server IoT 2022 S2A20A HPE StoreEasy 1470 32TB SATA Performance Storage with Microsoft Windows Server IoT 2022 S2A21A HPE StoreEasy 1470 48TB SATA Performance Storage with Microsoft Windows Server IoT 2022 S2A22A HPE StoreEasy 1470 8TB SATA Storage with Microsoft Windows Server IoT 2022 S2A23A HPE StoreEasy 1470 16TB SATA Storage with Microsoft Windows Server IoT 2022 S2A24A HPE StoreEasy 1570 8TB SATA Performance Storage with Microsoft Windows Server IoT 2022 S2A25A HPE StoreEasy 1570 16TB SATA Performance Storage with Microsoft Windows Server IoT 2022 S2A26A HPE StoreEasy 1570 32TB SATA Performance Storage with Microsoft Windows Server IoT 2022 S2A27A HPE StoreEasy 1570 8TB SATA Storage with Microsoft Windows Server IoT 2022 S2A28A HPE StoreEasy 1570 16TB SATA Storage with Microsoft Windows Server IoT 2022 S2A29A HPE StoreEasy 1670 32TB SATA Storage with Microsoft Windows Server IoT 2022 S2A30A HPE StoreEasy 1670 64TB SATA Storage with Microsoft Windows Server IoT 2022 S2A31A HPE StoreEasy 1670 Storage with Microsoft Windows Server IoT 2022 S2A32A HPE StoreEasy 1670 Performance Storage with Microsoft Windows Server IoT 2022 S2A34A HPE StoreEasy 1670 Expanded Storage with Microsoft Windows Server IoT 2022 S2A35A HPE StoreEasy 1870 Storage with Microsoft Windows Server IoT 2022 S2A36A HPE StoreEasy 1870 Performance Storage with Microsoft Windows Server IoT 2023 S2A37A
There are three ways to resolve the issue: If an alternate language (other than English) is not required, contact HPE Support and a password will be provided to log on to the server. If one of the seven other supported languages is required, a quick restore (QR) must be performed. Supported languages are English, Japanese, Russian, Spanish, Simplified Chinese, Italian, French, and German. To perform the quick restore, download the image from the following location: Software Details - HPE_StoreEasy_1x70_WSS2022_IoT_ISO Once the quick restore ISO image has been downloaded, refer to the following release notes and follow the guide to recover the system: System recovery of an HPE StoreEasy 1000 Storage If you have ordered the optional media kit (HPE StoreEasy 1X70 Recovery Software Media Kit with Microsoft Windows Server IoT 2022, part number S2A09A), then you can use this kit to perform the recovery process to restore the system. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center