OPERATIONAL DEFECT DATABASE
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While attempting to reimage an HPE Synergy Composer or Synergy Composer2 after the January 1st, 2024 date, the reimage process will fail with the following output:Locating Firmware image on USB: <USB volume name appears here>Current Date and time is: MMM DD HH:MM:SS UTC 2024WARNING: The date on your appliance needs to be reset after flashing firmware."Could Not Validate the HP Signature Because the HP Public Key Could Not Be Imported"Re-Image of appliance encountered errors and could not completeIf the above output contains the following message:"WARNING: the date on your appliance needs to be reset after flashing firmware"Then the reimage code has mistakenly set the date to the year 2015.Note: If the above warning message is not seen during reimaging, but the reimage fails with only the message, "Could Not Validate the HP Signature Because the HP Public Key Could Not Be Imported," check the current date and time to make sure they are correct.
Any HPE Synergy Composer (1st Generation) or Composer2 attempting to reimage.
Set the date to any date in the year 2023 before trying the reimage again.To change it to a year 2023 date, perform the following steps:Allow HPE OneView to boot.Log into the OneView User Interface and reset the time to a date in 2023.Then, attempt to reimage.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference Center.NAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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