Info
On any HPE ProLiant Gen10 server configured with an HPE Smart Array P824i-p MR Gen10 Controller with firmware version 24.23.0-0048, the array rebuild will not automatically start after a failed drive is replaced with new replacement drive in fault tolerant RAID mode.
The new drive will appear as a JBOD:
In addition, the array will be "Degraded", and the disk will appear as
Missing
:
Scope
This advisory applies to the HPE Smart Array P824i-p MR Gen10 12G SAS PCIe Controller running firmware version 24.23.0-0048.
Resolution
To prevent this issue, upgrade the HPE Smart Array P824i-p MR Gen10 Controller to firmware version 24.23.0-0049 from the following link:
Online ROM Flash Component for Linux (x64) - HPE Smart Array P824i-p MR Gen10
If the issue already occurred, then perform actions in the following order in the "Elements(s) Actions" section, on the right side of the HPE MR Storage Administrator (MRSA) window, to manually start the array rebuild on the replacement drive.
In the
Drives > JBOD
section, select the replacement drive and click
Make Unconfigured Good
. The replacement drive is now changed to Unconfigured Good.
In the
Drives > Unconfigured Good Drives
section, select the replacement drive and click
Replace Missing Drive
.
The Replace Missing Drive dialog will display. Select the degraded array to replace the missing drive.
The replacement drive is now changed to Configured, status Offline.
In the
Drives > Configured Drives
section, select the replacement drive and click
Start Rebuild
. The replacement drive is now changed to Configured, status Rebuild.
NOTE
: When performing the above first two steps exactly as described, the "Start Rebuild" in step 3 will appear under the Element(s) Actions section.
Once the rebuild is complete, the disk will appear as
Online
and the array as optimal.
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