Info
A drive may go offline on an HPE ProLiant DL20 Gen9 running Red Hat Enterprise Linux
8.4 with the HPE Dynamic Smart Array B140i controller in a RAID 1 configuration.
The operating system logs will contain messages similar to the following:
sd 0:0:0:0: Device offlined - not ready after error recovery sd 0:0:0:0:
[sda] tag#163 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_TIMEOUT cmd_age=40s
blk_update_request: I/O error, dev sda, sector 2766392 op 0x1:(WRITE) flags 0x1800
phys_seg 1 prio class 0 XFS (dm-3): xfs_do_force_shutdown(0x2) called from line 1304 of
file fs/xfs/xfs_log.c. Return address = 000000003d4c3429 XFS (dm-3): Log I/O Error
Detected. Shutting down filesystem
Scope
Any HPE ProLiant DL20 Gen9 running Red Hat Enterprise Linux 8.4.
Resolution
This does not occur with Red Hat Enterprise Linux 8.4 running the HPE Dynamic Smart
Array B140i SATA RAID Controller Driver for Red Hat Enterprise Linux 8 Version 1.2.11
(kmod-hpdsa-101.2.11-7.rhel8u4.x86_64.rpm, kmod-hpdsa-101.2.11-7.rhel8u6.x86_64.rpm) or
later.
To obtain the hpdsa-1.2.10-215 driver, reference Document ID a00135047.
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