OPERATIONAL DEFECT DATABASE
...
...
On HPE ProLiant Gen10 and Gen10 Plus servers with Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T OCP3 Adapter for HPE installed and HPE Integrated Lights-Out 5, HPE RESTful Interface Tool (iLOrest) with certain parameters may not function and generate the following message: Unable to locate instance for computersystemcollection " Example for ilorest command with parameter that failed: C:\Users\ksprab\Documents>ilorest serverinfo iLOrest : RESTful Interface Tool version 4.3.0.0 Copyright (c) 2014-2023 Hewlett Packard Enterprise Development LP -------------------------------------------------------------------------------- Unable to locate instance for computersystemcollection C:\Users\ksprab\Documents> C:\Users\ksprab\Documents>ilorest serverinfo -all iLOrest : RESTful Interface Tool version 4.3.0.0 Copyright (c) 2014-2023 Hewlett Packard Enterprise Development LP -------------------------------------------------------------------------------- Unable to locate instance for computersystemcollection
Any HPE ProLiant Gen10 and Gen10 Plus servers with Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T OCP3 Adapter for HPE installed and HPE Integrated Lights-Out 5 firmware earlier than v2.97 and ilorest tool version 4.3.0.0 (or earlier) with "serverinfo" parameter (ilorest serverinfo -any optional arguments).
To resolve this issue, update to iLO 5 firmware v2.97 (or later). To download iLO 5 v2.97, perform the following steps: Click the following link: http://www.hpe.com/support/ilo5 The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the selected product. From the "DRIVERS AND SOFTWARE" expandable filter menus on the left side of the page: For further filtering if needed - Select the specific Operating System from the Operating Environment. Locate and select the HPE Integrated Lights-Out 5 v2.97 firmware. click the Revision History tab to locate the latest version. For more important information, review the Release Notes tab. Click the Download button. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document. t
Click on a version to see all relevant bugs
Hewlett Packard Enterprise Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.
