OPERATIONAL DEFECT DATABASE
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If the drives are added while the system is on, some NVMe drives may enter a "ready" (CSTS.RDY = 1) state too soon to provide Input/Output (I/O) service with a Linux Operating System (OS). The issue will cause the Linux OS to fail to read the partition table after the drive is hot-added and prevent this drive from communicating with the OS for I/O service. This is an issue that a user with administrator privileges will see. This will only occur when the drive is already partitioned and the drive is hot-added. When the issue occurs, an error message will be seen on the console, for example: "nvme3n1: unable to read partition table" It will also be in the system logs, /var/log/messages or /var/log/syslog. If a GUI is used, no error indication will be seen, but the drive will not be added. Overall, the drive not being added should not affect any other drive configured to the controller. And the controller can handle drive initialization using its own firmware. VROC also does this independently.
On Red Hat Enterprise Linux (RHEL) 7 or later or SUSE 12 or later operating systems with ProLiant or Synergy servers that support hot-added Solid State Drives (SSD) and will include the following drives: Program Name Form Factor Raw Drive HPE Model Number P/N Product Name PM1733a SFF P50247-001 VO001920KYDMT P50214-B21 HPE 1.92TB NVMe RI SCN U.3 PM1733a SSD PM1733a SFF P50247-001 VO001920KYDMT P50215-B21 HPE 1.92TB NVMe RI SC U.3 PM1733a SSD PM1733a SFF P50247-001 VO001920KYDMT P50216-B21 HPE 1.92TB NVMe RI BC U.3 PM1733a SSD PM1733a SFF P50247-002 VO003840KYDMV P50217-B21 HPE 3.84TB NVMe RI SCN U.3 PM1733a SSD PM1733a SFF P50247-002 VO003840KYDMV P50218-B21 HPE 3.84TB NVMe RI SC U.3 PM1733a SSD PM1733a SFF P50247-002 VO003840KYDMV P50219-B21 HPE 3.84TB NVMe RI BC U.3 PM1733a SSD PM1733a SFF P50247-003 VO007680KYDNA P50220-B21 HPE 7.68TB NVMe RI SCN U.3 PM1733a SSD PM1733a SFF P50247-003 VO007680KYDNA P50221-B21 HPE 7.68TB NVMe RI SC U.3 PM1733a SSD PM1733a SFF P50247-003 VO007680KYDNA P50222-B21 HPE 7.68TB NVMe RI BC U.3 PM1733a SSD PM1733a SFF P50247-004 VO015360KYDNB P50223-B21 HPE 15.36TB NVMe RI SC U.3 PM1733a SSD PM1733a SFF P50247-004 VO015360KYDNB P50224-B21 HPE 15.36TB NVMe RI BC U.3 PM1733a SSD PM1743 E3.S P54052-001 VV003840KXNTH P57799-B21 HPE 3.84TB NVMe Gen5 High Performance Read Intensive E3S EC1 EDSFF PM1743 SSD PM1743 E3.S P54052-002 VV007680KXNTN P57803-B21 HPE 7.68TB NVMe Gen5 High Performance Read Intensive E3S EC1 EDSFF PM1743 SSD PM1743 E3.S P54052-003 VV015360KXNTP P57807-B21 HPE 15.36TB NVMe Gen5 High Performance Read Intensive E3S EC1 EDSFF PM1743 SSD PM1735a SFF P50248-001 MO001600KYDMU P50225-B21 HPE 1.6TB NVMe MU SCN U.3 PM1735a SSD PM1735a SFF P50248-001 MO001600KYDMU P50226-B21 HPE 1.6TB NVMe MU SFF SC U.3 PM1735a SSD PM1735a SFF P50248-001 MO001600KYDMU P50227-B21 HPE 1.6TB NVMe MU SFF BC U.3 PM1735a SSD PM1735a SFF P50248-002 MO003200KYDNC P50228-B21 HPE 3.2TB NVMe MU SCN U.3 PM1735a SSD PM1735a SFF P50248-002 MO003200KYDNC P50229-B21 HPE 3.2TB NVMe MU SFF SC U.3 PM1735a SSD PM1735a SFF P50248-002 MO003200KYDNC P50230-B21 HPE 3.2TB NVMe MU SFF BC U.3 PM1735a SSD PM1735a SFF P50248-003 MO006400KYDND P50231-B21 HPE 6.4TB NVMe MU SCN U.3 PM1735a SSD PM1735a SFF P50248-003 MO006400KYDND P50232-B21 HPE 6.4TB NVMe MU SFF SC U.3 PM1735a SSD PM1735a SFF P50248-003 MO006400KYDND P50233-B21 HPE 6.4TB NVMe MU SFF BC U.3 PM1735a SSD
When this issue occurs, wait up to 60 seconds before running the partx or partprobe command below. (Waiting 60 seconds is for this issue, however, the drives are generally ready in less than 5 seconds.) Run the following command: #partx -a /dev/nvmeX Where nvmeX is the device name of the NVMe drive that was added hot. OR Run "partprobe" to re-read all of the partition tables in the system. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: HPE Email Preference Center. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.
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