Info
In HPE ProLiant Gen10/Gen10 Plus servers, while upgrading from Red Hat Enterprise Linux (RHEL) 7.9 BRCM driver component version 7.716.02.00 to version 7.722.02.00, a "preun scriptlet failed" error message is observed when the BRCM driver component is directly installed on the RHEL 7.9 OS. In HPE Smart Update Manager (SUM) mode, an "Update returned an error" message is seen using the March_MSB_2023 SPP build; however, RHEL 7.9 BRCM driver component version 7.722.02.00 upgrades successfully and the correct version is reflected after a server restart.
Below are example screenshots of the "preun scriptlet failed” error message:
Standalone mode:
SUM mode deployment using March_MSB_2023 SPP build:
BRCM RHEL 7.9 driver component version 7.722.02.00 upgraded after server reboot:
Scope
This advisory applies to the following products:
HPE ProLiant servers affected:
HPE ProLiant DL385 Gen10 Plus Server
HPE ProLiant DL380 Gen10 Plus Server
HPE ProLiant DL380 Gen10 Server
HPE ProLiant DL365 Gen10 Plus Server
HPE ProLiant DL360 Gen10 Plus Server
HPE ProLiant DL360 Gen10 Server
HPE ProLiant DL345 Gen10 Plus Server
HPE ProLiant DL325 Gen10 Plus v2 Server
HPE ProLiant DL325 Gen10 Plus Server
HPE ProLiant DL385 Gen10 Plus v2 Server
HPE ProLiant ML30 Gen10 Plus Server
HPE ProLiant DL20 Gen10 Plus Server
Operating system affected:
Red Hat Enterprise Linux 7.9 Server
Controllers Affected:
HPE MR416i-p Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller
HPE MR416i-a Gen10 Plus x16 Lanes 4GB Cache NVMe/SAS 12G Controller
HPE MR216i-p Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller
HPE MR216i-a Gen10 Plus x16 Lanes without Cache NVMe/SAS 12G Controller
Resolution
This is a display issue only, and it does not impact the functionality of the server or the update process.
A server restart is required to update BRCM RHEL7.9 driver component to version 7.722.02.00.
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