OPERATIONAL DEFECT DATABASE
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For any Mellanox SH2200 Switch Modules for HPE Synergy, the internal cache tables may become out-of-sync during a reboot, an unexpected reboot, or during other instances. As a result, multicast traffic may stop flowing.
In the scenario described above, any Mellanox SH2200 Switch Modules for HPE Synergy running any firmware version.
To avoid this issue or if this issue has already occurred, enable spanning tree to resync the internal cache tables.Note:Spanning tree is enabled by default.Perform either of the following steps to connect to the switch:SSH into the switch directly using the mgmt0 IP address.ORi. SSH into the composer IP address and log in as Administrator. This will log into the main-view.ii. Type "console-view" to enter the console.iii. List available interconnect modules using command "show interconnect list".iv. Select the affected Mellanox SH2200 Switch Module and run command: connect interconnect <enclosure name> <switch bay number>Run the following command to determine the status of spanning tree:switch [mlagvip: master] #show spanning-treeRun the following commands to enable spanning tree:switch [mlagvip: master] #config terminalswitch [mlagvip: master] (config) #spanning-treeRun the following command to save configuration:switch [mlagvip: master] (config) #configuration writeNote:If needed, spanning tree can be disabled again; however, the issue described above may occur again if spanning tree is disabled.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:HPE Email Preference CenterNAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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