Info
If the BIOS setting SNC4 (Sub-NUMA Clustering) is enabled on an HPE Gen11 Intel-based System and an attempt is made to install the Windows driver for an HPE SR416ie-m Gen11 or HPE SR932i-p Gen11 on Windows Server 2019 or Windows Server 2022, a BSOD may occur after clicking the install button.
This can occur with either one or two processors in a supported memory configuration to enable SNC4:
Scope
Any HPE Intel-based Gen11 system in the configuration detailed above, with an HPE SR416ie-m Gen11 or HPE SR932i-p Gen11 controller.
Resolution
A future release of the Windows driver will correct this issue.
As a workaround, perform the following:
Change the BIOS setting to SNC2 and disable Sub-NUMA clustering as follows:
1.From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Power and Performance Options > Sub-NUMA Clustering
2.Select a setting: Enabled or Disabled.
3.Save the setting.
This advisory will be updated when additional solutions become available.
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