Info
For any HPE Edgeline EL8000 10GbE SFP+ Switches, an unexpected internal network connection to the Edgeline chassis controller (management module) may occur through the 1GbE Serial Gigabit Media Independent Interface (SGMII). As a result, the switch may connect to external networks through the HPE Integrated Lights-Out 5 (iLO 5) management port of the Edgeline chassis controller.
This issue only occurs when the EEPROM part number on the switch is different than MX25L12835FM2I.
Scope
In the scenario described above, any HPE Edgeline EL8000 10GbE SFP+ Switches running any firmware version.
Resolution
If this issue has already occurred, perform the following steps:
Check the EEPROM part number on the switch. The only fully validated EEPROM part number is MX25L12835FM2I. Any other values are considered alternate EEPROM part numbers.
For any EEPROM part number different than MX25L12835FM2I, contact an HPE support representative and reference document a00126854en_us.
Contact your local country
HPE Customer Support
or log a case via the
HPE Support Center
The EEPROM part number is located on the switch board as shown below. The EEPROM part number can be found on a socket whose top cover can be removed. Careful handling is required to open the top cover mentioned above.
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