Info
On any HPE ProLiant Gen10 Plus server configured with any of the HPE network adapters listed in the Scope section below; the QLogic FastLinQ 10/25/50 GbE Drivers cannot be downgraded to a previous version using the Service Pack for ProLiant (SPP) or the separate driver component.
This occurs due to a design limitation by Marvell, where the driver of the network adapters cannot be downgraded directly.
When the installation is attempted using the separate driver component, the following message is displayed:
When the installation is attempted using the Service Pack for ProLiant (SPP), the following message is displayed:
Scope
Any HPE ProLiant Gen10 Plus server configured with any of the following HPE network adapters:
Marvell QL41132HLCU Ethernet 10Gb 2-port SFP+ Adapter for HPE (P21933-B21)
Marvell QL41132HLRJ Ethernet 10Gb 2-port BASE-T Adapter for HPE (P08437-B21)
Marvell QL41132HQCU Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P08452-B21)
Marvell QL41132HQRJ Ethernet 10Gb 2-port BASE-T OCP3 Adapter for HPE (P10103-B21)
Marvell QL41134HLCU Ethernet 10Gb 4-port SFP+ Adapter for HPE (P10094-B21)
Note:
The network adapter(s) in this document are affected by a naming standard change for HPE products to help customers quickly and easily identify the specific vendor and model while configuring HPE platforms. For more information about the name changes and for identification purposes, refer to the following Customer Notice:
HPE Network Adapters - Product Renaming Framework And Plan For HPE Network Adapters
Resolution
HPE always recommends using the latest available network adapter driver version.
As a workaround to downgrade the driver, perform the following steps to remove the driver, and then install the driver that is needed:
Double-click the driver component and then select "Extract" to extract files.
In the folder with the extracted files, double-click on the "QDrv4500" file, and then select "Next."
On the InstallShield Wizard screen, select "Remove" to remove the driver.
Reboot the system.
After booting into the Microsoft Windows Operating System, use the Service Pack for ProLiant (SPP) or the driver component to install the driver that is needed.
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