Info
On any of the HPE ProLiant Gen10 Plus servers mentioned in the Scope section below, running a Linux operating system with kernel version 5.11, there are Advanced Configuration and Power Interface (ACPI) BIOS error messages when executing
dmesg |grep -i 'acpi bios error'
.
[ 3.578936] ACPI BIOS Error (bug): Failure creating named object [\_SB._OSC], AE_ALREADY_EXISTS (20200925/dswload2-327)
[ 3.578949] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200925/psobject-221)
Or
localhost kernel: ACPI BIOS Error (bug): Failure creating named object [\_SB._OSC], AE_ALREADY_EXISTS (20200110/dswload2-324)
localhost kernel: ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200110/psobject-221)
This does not impact the operation or functionality of the server.
Scope
Any of the following systems:
HPE ProLiant DL325 Plus Gen10 server.
HPE ProLiant DL385 Plus Gen10 server.
HPE ProLiant DL325 Gen10 Plus v2 server.
HPE ProLiant DL345 Gen10 Plus server.
HPE ProLiant DL365 Gen10 Plus server.
HPE ProLiant DL385 Gen10 Plus v2 server.
HPE ProLiant XL225n Gen10 Plus server.
HPE ProLiant XL645d Gen10 Plus server.
HPE ProLiant XL675d Gen10 Plus server.
Resolution
This issue has been addressed with System ROM 2.56 (or later).
To download the latest System ROM, perform the following steps:
1.Click the following link:
Hewlett Packard Enterprise Support Center
.
2.Enter a product name (e.g., " DL385 Gen10 Plus") in the text search field and wait for a list of Suggested Products to display. From the Suggested Products list displayed, identify the desired product and select it.
3.The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the selected product. From the "DRIVERS AND SOFTWARE" expandable filter menus on the left side of the page:
-Select the Software Type "BIOS"
-Select the Subtype "System ROM"
-For further filtering if needed select the specific Operating System from the Operating Environment Type.
4.Locate and select the System ROM 2.56 (or later).
Note: To ensure that you have selected the latest version of the firmware/driver, click the Revision History tab to check if a new version of the firmware/driver is available. For more important information, review the Release Notes tab.
5.Click Download.
RECEIVE PROACTIVE UPDATES
: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:
HPE Email Preference Center.
NAVIGATION TIP:
For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the
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