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OPERATIONAL DEFECT DATABASE
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IMPORTANT: HPE NS204i OS Boot Device firmware version 1.0.14.1055 (or later) is considered a critical fix and is required to avoid the issue detailed below. HPE strongly recommends immediate application of this critical fix. Neglecting to perform the required action could leave the platform in an unstable condition. By disregarding this notification and not performing the recommended resolution, the customer accepts the risk of incurring future related errors. For any HPE platforms listed in the Scope section below and configured with HPE NS204i OS Boot Devices running firmware version 1.0.14.1052 (or earlier), in rare instances data inconsistency issues may occur during the volume rebuild process when a Redfish read operation is performed while the NVMe drives are rebuilding. A volume rebuild occurs when drives are reseated or replaced. If this issue has already occurred, the Operating System (OS) will still be able to boot. This issue may occur while the NVMe drives are rebuilding and any of the following: Click the Storage tab in the HPE Integrated Lights-Out 5 (iLO 5) GUI. This action would likely be performed to check the rebuild progress. If using iLO 5 firmware version 2.40 (or later). This version automatically polls the Redfish storage resources every one hour. Any application performing a Redfish polling command. Note: HPE NS204i OS Boot Devices are designed for OS mirroring.
In the scenario described above, the following HPE platforms configured with the following HPE NS204i OS Boot Devices running firmware version 1.0.14.1052 (or earlier): HPE NS204i-p x2 Lanes NVMe PCIe3 x8 OS Boot Device HPE NS204i-t Gen10 Plus x2 Lanes NVMe PCIe 3 x8 Boot Controller HPE NS204i-d Gen10 Plus NVMe PCIe3 x4 M.2 OS Boot Device HPE ProLiant DL36X Gen10 Plus x16/x8 PCIe M.2 NS204i-r Riser Kit HPE Apollo 2000 Gen10 Plus System HPE Apollo 4200 Gen10 Plus System HPE Apollo 4200 Gen10 Server HPE Apollo 4510 System HPE Apollo 6500 Gen10 Plus System HPE ProLiant DL325 Gen10 Plus server HPE ProLiant DL325 Gen10 Plus v2 server HPE ProLiant DL345 Gen10 Plus server HPE ProLiant DL360 Gen10 Plus server HPE ProLiant DL360 Gen10 server HPE ProLiant DL365 Gen10 Plus server HPE ProLiant DL380 Gen10 Plus server HPE ProLiant DL380 Gen10 server HPE ProLiant DL385 Gen10 Plus server HPE ProLiant DL385 Gen10 Plus v2 server HPE ProLiant DL560 Gen10 server HPE ProLiant DL580 Gen10 server HPE ProLiant ML110 Gen10 server HPE ProLiant ML350 Gen10 server HPE Synergy 480 Gen10 Plus Compute Module
To avoid this issue, install NS204i OS Boot Device firmware version 1.0.14.1055 (or later). Online Firmware Flash for Windows Online Firmware Flash for Linux(x64) Online Firmware Flash for VMware ESXi If this issue is suspected to have occurred, perform the following steps: Install NS204i OS Boot Device firmware version 1.0.14.1055 (or later). If needed, reinstall the OS. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.