OPERATIONAL DEFECT DATABASE
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Document VersionRelease DateDetails206-16-2021The Resolution section has been updated with the software version containing the solution.112-09-2020Original document release.After updating HPE OneView to version 5.40, any HPE Virtual Connect SE 100Gb F32 TAA-compliant Modules for Synergy will change to an "AddedWithErrors" state. Additionally, HPE OneView will display the following message:"Unable to claim the interconnect."HPE OneView 5.40 introduced a new component for the Interconnect subsystem, which fails to configure the part number (867796-B22) of the Virtual Connect SE 100Gb F32 TAA-compliant Module. The part number (867796-B21) of the Non-TAA-compliant Module is handled correctly.Note:Any firmware update on the HPE Virtual Connect SE 100Gb F32 TAA-compliant Module for Synergy will fail with the same symptoms.
In the scenario described above, any HPE Virtual Connect SE 100Gb F32 TAA-compliant Module with HPE OneView 5.40.
If this issue has already occurred, install HPE OneView 5.50 (or later). This version can be found in theHPE Synergy Software Releasespage.For any HPE Synergy environments including HPE Virtual Connect SE 100Gb F32 TAA-compliant Modules, contact an HPE Support Representative and reference document IDa00108795, before updating HPE OneView to version 5.40.Click on the following URL to locate the HPE Customer Support phone number in your country:TECHNICAL SUPPORT PHONE NUMBERSRECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Support Alerts. Sign up for Support Alerts at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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