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Executing HPE Smart Update Manager (SUM) version 8.5.7 (or earlier) from a Windows client to perform online deployment of various HPE SPP Firmware and Driver Smart Component packages added to an SPP baseline for HPE ProLiant Gen9/Gen10 systems running VMware ESXi Hypervisor Host OS may encounter the following error: "Deployment error - Unable to upload component(s)." This occurs if there is a space in the name of the folder or sharename where the SPP Firmware or Software Smart Component packages reside. For example, the following are SUM node.log messages that may appear: :: Uploading the component cp042998.exe to iLO Repository. Location of component is D:/ServicePackProLiant/HPE Service Pack for Proliant 2020.03/SPP2020_0319.22/packages/ . :: Executing command(UPLOAD) for component: D:/ServicePackProLiant/HPE Service Pack for Proliant 2020.03/SPP2020_0319.22/packages/cp042998.exe compsig file: D:/ServicePackProLiant/HPE Service Pack for Proliant 2020.03/SPP2020_0319.22/packages/cp042998.compsig . :: Upload command failed. Response = [Reference path not found. . :: Failed to upload the component cp042998.exe to iLO Repository . :: Failed to Upload components to iLO Repository . :: Deploy completed with errors. :: Deployment error. Unable to upload component(s).
HPE Smart Update Manager (SUM) version 8.5.7 (or earlier) from a Windows client used to perform an online deployment of various HPE SPP Firmware and Driver Smart Components packages added to the SPP baseline for HPE ProLiant Gen9/Gen10 servers running VMware ESXi Hypervisor Host OS.
This issue is fixed in HPE SUM version 8.70 (included with Service Pack for ProLiant (SPP) 2020.09.0). To download the latest SUM version, perform the following steps: 1.Click the following link: Hewlett Packard Enterprise Support Center . 2.Enter a product name (e.g., " SUM") in the text search field and wait for a list of Suggested Products to display. From the Suggested Products list displayed, identify the desired product and select it. 3.The page should refresh to display the "DRIVERS AND SOFTWARE" tab and the components that support the selected product. From the "DRIVERS AND SOFTWARE" expandable filter menus on the left side of the page: -Select the Software Type "Application" -Select the Software Sub Type "System Management" -For further filtering if needed select the specific Operating System from the Operating Environment. 4.Locate and select SUM 8.7.0 (or later). Note: To ensure that you have selected the latest version of the firmware/driver, click the Revision History tab to check if a new version of the firmware/driver is available. For more important information, review the Release Notes tab. 5.Click Download RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP: For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads to servers and options, refer to the Navigation Tips document. SEARCH TIP: For hints on locating similar documents on HPE.com, refer to the Search Tips document.