OPERATIONAL DEFECT DATABASE
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Document VersionRelease DateDetails22021-01-21The Resolution section has been updated with the firmware version containing the solution.12020-07-20Original document release.When performing a logical enclosure grow operation, and after a warm boot of the Virtual Connect SE 100Gb F32 Module, the grow operation will not re-initialize the PHY speeds for the currently connected ILM ports.A warm boot of the Virtual Connect Module only occurs during a non-disruptive firmware update such as the update from 2.0.0.1006 to 2.1.0.1003.The Virtual Connect SE 100Gb F32 Module firmware will incorrectly assume that a Logical Interconnect downlink speed configuration change has occurred, and resets the entire PHY. Due to this reset, the existing ILM ports through the L1 ILM ports may change to a down state; however, the ILM ports associated with the L2 ILM ports will remain configured.This issue will only occur during a logical enclosure grow operation of at least 4 frames, and if it is preceded by a warm boot of the Virtual Connect SE 100Gb F32 Module.
Any HPE Virtual Connect SE 100Gb F32 Module for Synergy with firmware 2.1.0 or earlier, in the scenario described above.
This issue has been resolved in HPE Virtual Connect SE 100Gb F32 Module for Synergy firmware version 2.1.2.1003 (or later). This firmware version has been included in the HPE Synergy Custom SPP 2021.01.01, and can be found in theHPE Synergy Software Releasespage.As a workaround, after the issue occurs or prior to a logical enclosure grow operation, perform either one of the following:Power-cycle both Virtual Connect SE 100Gb F32 Modules one at a time. This will require downtime and should only be performed during a scheduled maintenance window.ORUnplug the transceiver from the L1 ILM port from the Virtual Connect SE 100Gb F32 Module side only and insert an ILM cable of a different type than what was currently installed. If an Active Optical Cable (AOC) was originally installed, insert a copper cable, and if a copper cable was originally installed, insert an AOC cable. Wait 30 seconds and then reinsert the originally installed cable. This will correctly reprogram the PHYs and recover the link.RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively in your e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:Proactive Updates Subscription Form.NAVIGATION TIP:For hints on navigating HPE.com to locate the latest drivers, patches and other support software downloads to ProLiant servers and options, refer to theNavigation Tips document.SEARCH TIP:For hints on locating similar documents on HPE.com, refer to theSearch Tips document.
Operating Systems Affected:Not Applicable
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