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HPE Insight Management Agents for Windows Server x64 Editions Version 10.60.0.0 (or earlier) may generate Access Protection violations in VSE 8.8 Update 8. HPE Insight Foundation Agents->Software Versions Agent causes the McAfee VSE Access Protection Violation when collecting the information for creating the software version table during the polling period. When this issue occurs, the HPE Insight Foundation Agents process (cqmghost.exe) generate Access Protection violations in VSE 8.8 Patch 8 against the following registry keys: HKLM\system\currentcontrolset001\services\MCTASKMANAGER HKLM\system\currentcontrolset001\services\MCSHIELD HKLM\system\currentcontrolset001\services\MFEWFPK HKLM\system\currentcontrolset001\services\MFEVTP HKLM\system\currentcontrolset001\services\MFERKDET HKLM\system\currentcontrolset001\services\MFEPLK HKLM\system\currentcontrolset001\services\MFEHIDK HKLM\system\currentcontrolset001\services\MFEFIREK HKLM\system\currentcontrolset001\services\MFEAVFK Note : This references information from McAfee Knowledge Center: https://kc.mcafee.com/corporate/index?page=content&id=KB87659
Any ProLiant Server (Gen9) or earlier server configured with HPE Insight Management Agents for Windows x64 Editions version 10.60.0.0 (or earlier), running any version of the following Windows Operating Systems: Microsoft Windows Server 2012 R2 Microsoft Windows Server 2008 R2 Microsoft Windows Server 2008 x64 Microsoft Windows Server 2012 Microsoft Windows Server 2016
To resolve this issue, upgrade to HPE Insight Management Agents for Windows Server x64 Editions, Version 10.90.0.0, dated 26 Jun 2018 (or later): https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8deb11de54ea4d1fb702029745 OR Click on the link for HPE Support: link: https://support.hpe.com/hpesc/public/home Enter a product name (e.g., "HPE Insight Management Agents for Windows") and click on Search icon. Select "Drivers and Software." Scroll to the results to find the HPE Insight Management Agents for Windows Server x64 Editions, Version 10.90.0.0 or later. Download and install HP Insight Management Agents for Windows Version 10.90.0.0 (or later). Note : One or more of the links above will take you outside the Hewlett Packard Enterprise web site. HPE does not control and is not responsible for information outside of the HPE web site. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .