Info
On HPE Superdome Flex and HPE Superdome Flex 280 servers, the Base Management Controller (BMC) may occasionally encounter a software error condition that will automatically reboot the BMC to recover from the error.
When the BMC returns to normal operation, an event, BMC_KERNEL_PANIC, may be seen in the Integrated Event Log.
Note: The system operation is not affected by the BMC reboot. No action is needed from the user.
Scope
Any HPE Superdome Flex or HPE Superdome Flex 280 servers.
Resolution
The BMC firmware will automatically reboot the BMC to recover and return to an operational state.
On Superdome Flex, updating to Firmware version 4.5.6significantly reduces the likelihood of random BMC reboots.
Firmware version 4.5.6 is available here:
https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_1ef21ab039074139a8f076a001&tab=releaseNotes
On Superdome Flex 280, updating to Firmware version 1.95.12 significantly reduces the likelihood of random BMC reboots.
Firmware version 1.95.12 is available here:
https://support.hpe.com/connect/s/softwaredetails?language=en_US&collectionId=MTX-f7e96dac11d346d2&tab=releaseNotes
Document Version
Release Date
Details
2
February 13, 2025
Updated document to include HPE Superdome Flex 280 systems
1
December 16, 2019
Original document release
