Launching soon: The world's first vendor agnostic bug scrubLearn more & join waitlist
OPERATIONAL DEFECT DATABASE
...
...
IMPORTANT: This HDD firmware upgrade is considered a critical fix and is required to prevent the issue detailed below. HPE strongly recommends immediate application of this critical fix. Neglecting to perform the required action could leave the server in an unstable condition, which could potentially result in HDD unresponsiveness. By disregarding this notification and not performing the recommended resolution, the customer accepts the risk of incurring future related errors. In rare instances, there is a risk to data integrity for certain HPE ProLiant servers when they are configured with certain HPE 7.2K (6TB/4TB/2TB) SATA or SAS hard drive models, with drive firmware versions (or earlier) as listed in the Scope section below. These potential issues were only found in supplier reliability testing and have not been documented in a production environment.
Any of the HPE ProLiant Servers listed under the Hardware Platforms Affected section, configured with the following drive models and using the drive firmware versions as listed below are impacted: Description Drive Model Firmware Version 7.2K 6G SATA 512e MB4000GEQNH HPG7 or earlier MB6000GEQNK 7.2K 6G SATA 512n MB2000GFEMH HPG2 or earlier MB4000GFEMK 7.2K 12G SAS 512e MB4000JEQNL HPD7 or earlier MB6000JEQNN 7.2K 12G SAS 512n MB2000JFEML HPD2 or earlier MB4000JFEMN
To prevent this issue from occurring, upgrade all drive models on server models specified in the Scope section to the HDD firmware version as listed below: Description Drive Model New Firmware Version 7.2K 6G SATA 512e MB4000GEQNH HPGB MB6000GEQNK 7.2K 6G SATA 512n MB2000GFEMH HPG6 MB4000GFEMK 7.2K 12G SAS 512e MB4000JEQNL HPDB MB6000JEQNN 7.2K 12G SAS 512n MB2000JFEML HPD6 MB4000JFEMN Download the firmware from the links below, depending on the Operating System installed Links for HPGB (MB6000GEQNK/MB4000GEQNH) and HPDB (MB6000JEQNN/MB4000JEQNL): Firmware OS URL HPGB Windows https://www.hpe.com/global/swpublishing/MTX-6a36621c987440498e1141acb9 HPGB Linux https://www.hpe.com/global/swpublishing/MTX-bea01472bcf44d01a81bea71e6 HPGB Vmware https://www.hpe.com/global/swpublishing/MTX-3364c6981c804e3b93727a3f46 HPDB Windows https://www.hpe.com/global/swpublishing/MTX-3d4dd4c4a600437c918f3ccc47 HPDB Linux https://www.hpe.com/global/swpublishing/MTX-83239a9662714caea7428da3a7 HPDB Vmware https://www.hpe.com/global/swpublishing/MTX-e8ff7203d946420b9be498ad34 Links for HPG6 (MB4000GFEMK/MB2000GFEMH) and HPD6 (MB4000JFEMN/MB2000JFEML): Firmware OS URL HPG6 Windows https://www.hpe.com/global/swpublishing/MTX-7fc10550efcc47a690b4399113 HPG6 Linux https://www.hpe.com/global/swpublishing/MTX-8135ad5872a14acf8ef76f38e1 HPG6 Vmware https://www.hpe.com/global/swpublishing/MTX-4fb145e2c1b54ebc9b72e864d0 HPD6 Windows https://www.hpe.com/global/swpublishing/MTX-fe91d2e876bf40ad8e69240b6a HPD6 Linux https://www.hpe.com/global/swpublishing/MTX-b3f0cf2a7aea42e1b0931e9bfe HPD6 Vmware https://www.hpe.com/global/swpublishing/MTX-a6e6a994a6ee4630a317093a5e Release Notes Corrects a potential data integrity issue caused by an in process write retry incorrectly starting at the wrong location. This issue was found during supplier ongoing reliability testing. The firmware also corrects settings preservation after a code download, and includes emergency power off improvements. NOTE: Products sold prior to the separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. on November 1, 2015 may have a product name and model number that differ from current models. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .