Info
When the HPE Integrated Lights-Out (iLO) on a server cartridge in an HPE Edgeline EL4000 Converged Edge System is configured to use Shared Network Port (SNP mode), the Management network goes through the host NIC. If the NIC is reset or rebooted in any manner, iLO could temporarily lose its network connection. The iLO management connection will resume after the cartridge NIC powers on.
Scope
Any server cartridge in an HPE Edgeline EL4000 Converged Edge System when the cartridge is configured to use SNP mode.
Resolution
Wait for the cartridge NIC to restart. This could take up to a few minutes.
If the iLO GUI does not automatically resume, then re-open iLO GUI.
This advisory will be updated if additional solutions become available.
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