Launching soon: The world's first vendor agnostic bug scrubLearn more & join waitlist
OPERATIONAL DEFECT DATABASE
...
...
Document Subtype: Product Change Notification Severity: Low Document ID: a00036940en_us Last Updated: 2017-11-22 Document Version: 1 DETAILS OF CHANGE Hewlett Packard Enterprise will no longer offer critical security support of the 4.X versions of the Helion OpenStack as of October 31, 2019. Please see the following link for the HPE support policy for Helion OpenStack. http://www.hpe.com/helion/lifecyclesupportstatement You may continue to use these products during your subscription and HPE will answer technical support questions on version 4.X until October 31, 2019. When your subscription expires, you will have the option to purchase a new subscription for the current version of HPE Helion OpenStack with either 9x5 or 24x7 support. With your active subscription you are entitled to support and upgrade to all supported versions. COMPONENT VERSION Affected Products: HPE Helion OpenStack 4.X HPE Helion Platform 4.X SUPPORT URL http://www.hpe.com/helion/lifecyclesupportstatement REASON FOR CHANGE The HPE SW Helion OpenStack business unit has announced the end of support lifecycle policy dates for 4.X versions. Customers with active subscriptions are entitled to move to currently supported versions. IMPACT OF CHANGE Customers running 4.x versions should plan to migrate to 5.x or higher supported versions. Product Numbers Affected: Helion Products do not change SKU numbers at the time of a version change. Helion version – less SKUS are as follows: Current SKUS K1S91BAE HPE Helion OpenStack 1yr Subscription 9x5 Support E-RTU K1S92BAE HPE Helion OpenStack 1yr Subscription 24x7 Support E-RTU K1S93BAE HPE Helion OpenStack 3yr Subscription 9x5 Support E-RTU K1S94BAE HPE Helion OpenStack 3yr Subscription 24x7 Support E-RTU P9A13BAE HPE Helion OpenStack 5yr Subscription 9x5 Support E-RTU P9A14BAE HPE Helion OpenStack 5yr Subscription 24x7 Support E-RTU Previous SKUS; please note Helion Platform Product was Obsoleted as an offering in 2016. K1S91A HP Helion OpenStack 1 Year RTU K1S91AAE HP Helion OpenStack 1 Year e-RTU K1S92A HP Helion OpenStack 1 Year 24x7 RTU K1S92AAE HP Helion OpenStack 1 Year 24x7 e-RTU K1S93A HP Helion OpenStack 3 Year RTU K1S93AAE HP Helion OpenStack 3 Year e-RTU K1S94A HP Helion OpenStack 3 Year 24x7 RTU K1S94AAE HP Helion-OpenStack 3 Year 24x7 e-RTU M6K41A HP Helion Platform 1Y RTU M6K41AAE HP Helion Platform 1Y E-RTU M6K42A HP Helion Platform 1Y 24x7 RTU M6K42AAE HP Helion Platform 1Y 24x7 E-RTU M6K43A HP Helion Platform 3Y RTU M6K43AAE HP Helion Platform 3Y E-RTU M6K44A HP Helion Platform 3Y 24x7 RTU M6K44AAE HP Helion Platform 3Y 24x7 E-RTU P9A13A HPE Helion OpenStack5yr 9x5 RTU P9A13AAE HPE Helion OpenStack5yr 9x5 E-RTU P9A14A HPE Helion OpenStack5yr 24x7 RTU P9A14AAE HPE Helion OpenStack5yr 24x7 E-RTU P9A15A HPE Helion Platform 5yr 9x5 RTU P9A15AAE HPE Helion Platform5yr 9x5 E-RTU P9A16A HPE Helion Platform5yr 24x7 RTU P9A16AAE HPE Helion Platform 5yr 24x7 E-RTU DATE OF CHANGE Effective Date: 2017-12-01 Hardware Platforms Affected: HPE Helion OpenStack Components Affected: Not Applicable REVISION HISTORY 1.0 ©Copyright 2025 Hewlett Packard Enterprise Development LP Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
None
None