OPERATIONAL DEFECT DATABASE
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Document Version Release Date Details 2 10/09/2017 Updated Resolution with permanent fix,CPLD firmware/ECP 1 06/27/2017 Original document release On a ProLiant m510 server cartridge installed in an HPE Edgeline EL4000 Converged Edge System, a Non-Maskable Interrupt (NMI) may occur if cartridge Slot 2 is powered on prior to powering on cartridge Slot 1. This only affects the cartridge in Slot 2. When this occurs, the following is displayed in the iLO Chassis Manager:
Any HPE ProLiant m510 server cartridge configured in Slot 2 of any HPE EL4000 PXIe System (847536-B21) when Slot 2 is powered on before Slot 1.
CPLD Version 08 corrects this issue. To prevent this issue, power on the cartridge in Slot 1 first via the iLO GUI, before powering on the cartridge in Slot 2. The CPLD is available in the following components: HPE Edgeline EL4000 PXIe Chassis Programmable Logic Device for Windows - cp032315.exe HPE Edgeline EL4000 PXIe Chassis Programmable Logic Device for Linux - CP033097.scexe The components are available in the Edgeline Component Pack (ECP) Version 2017.08.0. The ECP is available at the following URL: https://h20566.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8d97fdb4bffc45d59ed50cac20 If this issue has already occurred, reboot the cartridge in Slot 2. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document .
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