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On certain HPE ProLiant servers configured with an HPE Ethernet 10Gb 2-port 562FLR-SFP+ Adapter or an HPE Ethernet 10Gb 2-port 562SFP+ Adapter, on a server reboot, one or more of the adapters may disappear from the boot order. When this occurs, the PXE boot code of the 562XXX adapters is not recognized and gets removed from the server boot order. On a subsequent reboot, the PXE boot code is recognized as a new bootable environment and is added to the end of the boot device list.
Any of the following HPE ProLiant servers: HPE Apollo 4200 Gen9 Server HPE ProLiant DL120 Gen9 Server HPE ProLiant DL160 Gen9 Server HPE ProLiant DL180 Gen9 Server HPE ProLiant DL360 Gen9 Server HPE ProLiant DL380 Gen9 Server HPE ProLiant DL560 Gen9 Server HPE ProLiant DL580 Gen9 Server HPE ProLiant DL60 Gen9 Server HPE ProLiant DL80 Gen9 Server HPE ProLiant ML110 Gen9 Server HPE ProLiant ML150 Gen9 Server HPE ProLiant ML350 Gen9 Server HPE ProLiant XL170r Gen9 Server HPE ProLiant XL190r Gen9 Server HPE ProLiant XL230a Gen9 Server HPE ProLiant XL250a Gen9 Server HPE ProLiant XL260a Gen9 Server HPE ProLiant XL270d Gen9 Server HPE ProLiant XL450 Gen9 Server Configured with either of the following network adapters: HPE Ethernet 10Gb 2-port 562FLR-SFP+ Adapter HPE Ethernet 10Gb 2-port 562SFP+ Adapter
This issue is resolved by applying the following EEPROM/NVM Versions: For HPE Ethernet 10Gb 2-port 562FLR-SFP+ Adapter: EEPROM/NVM Version version 800029F7 For HPE Ethernet 10Gb 2-port 562SFP+ Adapter: EEPROM/NVM Version 800029F6 These versions are included in the HPE Intel Online Firmware Upgrade Utility versions: For Microsoft Windows: 5.0.0.27(B)(10 Jan 2017) http://downloads.hpe.com/pub/softlib2/software1/sc-windows/p575391287/v125317/cp031548.exe For Linux: 1.11.13(10 Jan 2017) http://downloads.hpe.com/pub/softlib2/software1/sc-linux-fw/p545608788/v125320/hp-firmware-nic-intel-1.11.13-1.1.x86_64.rpm For VMware: 3.1.11(10 Jan 2017) http://downloads.hpe.com/pub/softlib2/software1/sc-linux-fw/p395730600/v125315/CP031546.zip NOTE: The Linux environment is the only Operating System where the EEPROM/NVM Version can be identified by performing the command "ethtool -i" in the Linux operating system command line console. In any other Operating Systems, the only visible and reported version is the OROM Version 1.1375.0. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form . NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips document .
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