Loading...
Loading...
Avamar fails to retrieve a client log from the Activity monitor and reports "The session log is unavailable." To reproduce the behaviour, double-click the Backup's Activity/Activity Monitor. The following message is displayed: The session log is unavailable Client failed to respond to a request for its log.
The issue may occur if paging in the client configuration is set to manual, the avagent on the client is listening to a different port from the configured port, or both.
Perform the following steps: On the Avamar Administrator UI, go to Policy and click Clients . Look for the client with the problem and highlight it. Click Edit . In the paging section: Set the port to the port avagent is listening to on the client. Click OK . Click Edit . On the paging section: Select Automatic . In UNIX/Linux, to determine the port to which the avagent is listening to: Log in to the client. List the avagent process by running the following ps -ef | grep avagent Taking the process ID (pid), run the following lsof -p pid_of_avagent
Click on a version to see all relevant bugs
Dell Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.