Symptoms

Cloud unit state shows disconnected even though the cloud profile is accessible. # cloud unit list Name Profile Status ------------- ----------------- ------------------- ECSCCA_DD Cloud_Profile Disconnected ------------- ----------------- ------------------- Cloud provider verify succeeds.

Cause

There is not enough space in the Cloud. From Messages.Engineering: Jan 31 13:05:22 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2875: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 13:20:02 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2876 (21000b3c:553651004): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 13:34:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2876 (21000b3c:553651004): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR Jan 31 13:34:59 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2876: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 13:50:10 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2877 (21000b3d:553651005): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 14:04:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2877 (21000b3d:553651005): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR Jan 31 14:05:01 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2877: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 14:20:02 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2878 (21000b3e:553651006): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 14:34:59 Datadomain02c ddfs[31242]: INFO: Event cleared: m0-2878 (21000b3e:553651006): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=I/O ERROR Jan 31 14:35:00 Datadomain02c ddfs[31242]: INFO: Event marked for clearing; cannot post until cleared: m0-2878: EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk Jan 31 14:50:21 Datadomain02c ddfs[31242]: INFO: Event posted: m0-2879 (21000b3f:553651007): EVT-CLOUD-00001: Unable to access provider for cloud unit ECSCCA_DD.EVT-OBJ::CloudUnit=ECSCCA_DD EVT-INFO::Cause=The server cannot process the request because there is not enough space on disk

Resolution

Add additional space in the cloud and enable cloud unit.

Support Cases