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VxRail 7.x to 8.x upgrade fails with: Error in lcm-web.log Plugin UI Upgrade error 2026-09-10T21:06:22.210Z <00000000000000000000000000000000> lcm [WARN] <89> VirtualApplianceUpgradeService.java resumeUpgradeAfterReboot() (1284): LCM Exception occurred during upgrade for virtua l appliance 0 - {} com.vce.lcm.exception.LCMException: Failure occurred while running an upgrade for bundle: VXRAIL_COMPOSITE-8.0.370-29422450_for_7.0.x.zip. The error message: {"VIB": {"Message": " [DependencyErro r] On platform embeddedEsx, VIB DEL_bootbank_dell-configuration-vib_7.0.0-A02 requires esx-version <= 8.0, but the requirement cannot be satisfied within the ImageProfile. On platform embeddedEsx , VIB DEL_bootbank_dell-osname-idrac_7.0.0-A01 requires esx-version <= 8.0, but the requirement cannot be satisfied within the ImageProfile. On platform embeddedEsx, VIB DEL_bootbank_dell-fac-dcu i_7.0.3-A02 requires esx-version << 8.0, but the requirement cannot be satisfied within the ImageProfile. Please refer to the log file for more details.", "Success": false}} at com.vce.lcm.api.LCMServiceImpl.handleUpgradeException(LCMServiceImpl.java:2129) at com.vce.lcm.api.LCMServiceImpl.resumeUpgradeAfterReboot(LCMServiceImpl.java:728) at com.emc.mystic.manager.upgrade.service.VirtualApplianceUpgradeService.resumeUpgradeAfterReboot(VirtualApplianceUpgradeService.java:1273) at com.emc.mystic.manager.upgrade.service.VirtualApplianceUpgradeService$3.run(VirtualApplianceUpgradeService.java:1051) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at java.base/java.lang.Thread.run(Thread.java:829) Caused by: com.vce.lcm.exception.LCMException: {"VIB": {"Message": " [DependencyError] On platform embeddedEsx, VIB DEL_bootbank_dell-configuration-vib_7.0.0-A02 requires esx-version <= 8.0, but the requirement cannot be satisfied within the ImageProfile. On platform embeddedEsx, VIB DEL_bootbank_dell-osname-idrac_7.0.0-A01 requires esx-version <= 8.0, but the requirement cannot be satis fied within the ImageProfile. On platform embeddedEsx, VIB DEL_bootbank_dell-fac-dcui_7.0.3-A02 requires esx-version << 8.0, but the requirement cannot be satisfied within the ImageProfile. Pleas e refer to the log file for more details.", "Success": false}} at com.vce.lcm.core.upgrade.ComponentUpgradeService.performComponentUpgrade(ComponentUpgradeService.java:345) at com.vce.lcm.api.LCMServiceImpl.performBatchUpgrade(LCMServiceImpl.java:2415) at com.vce.lcm.api.LCMServiceImpl.performCompositeUpgrade(LCMServiceImpl.java:1614) at com.vce.lcm.api.LCMServiceImpl.resumeCompositeAfterReboot(LCMServiceImpl.java:772) at com.vce.lcm.api.LCMServiceImpl.resumeUpgradeAfterReboot(LCMServiceImpl.java:724) ... 7 common frames omitted Run this command on each host to identify which hosts are affected to apply resolution. esxcli software vib list | grep "dell-"Name Version Vendor Acceptance Level Install Date----------------------------- ------------------------------------- ------ ---------------- ------------dell-configuration-vib 7.0.0-A02 DEL PartnerSupported 2022-11-25dell-fac-dcui 7.0.3-A02 DEL PartnerSupported 2022-11-25dell-osname-idrac 7.0.0-A01 DEL PartnerSupported 2022-11-25
The Dell-customized ESXi 7 ISO includes three Dell-specific VIBs: dell-fac-dcui dell-osname-idrac dell-configuration-vib Each of these VIBs enforces a version constraint that blocks upgrades to ESXi 8.0 or higher, causing the upgrade to fail. Removing these VIBs allows the upgrade to complete successfully.
Place affected host in Maintenance Mode Remove the affected Dell-specific VIBs: esxcli software vib remove -n dell-fac-dcui esxcli software vib remove -n dell-osname-idrac esxcli software vib remove -n dell-configuration-vib Reboot the host If more than 1 host is affected by this issue, repeat same steps to each and then retry the upgrade. Command output examples: You can remove all affected VIBs at same time: [root@node:] esxcli software vib remove -n dell-fac-dcui Removal Result Message: The update completed successfully, but the system needs to be rebooted for the changes to be effective. Reboot Required: true VIBs Installed: VIBs Removed: DEL_bootbank_dell-fac-dcui_7.0.3-A03 VIBs Skipped: [root@node:] esxcli software vib remove -n dell-osname-idrac Removal Result Message: The update completed successfully, but the system needs to be rebooted for the changes to be effective. Reboot Required: true VIBs Installed: VIBs Removed: DEL_bootbank_dell-osname-idrac_7.0.0-A02 VIBs Skipped: [root@node:] esxcli software vib remove -n dell-configuration-vib Removal Result Message: The update completed successfully, but the system needs to be rebooted for the changes to be effective. Reboot Required: true VIBs Installed: VIBs Removed: DEL_bootbank_dell-configuration-vib_7.0.0-A06 VIBs Skipped:
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