Loading...
Loading...
An XPS 13 DX13260 may experience errors about the power adapter or charging. When powering on the computer, an error message may show a message that says, "WARNING: A 15W AC power adapter has been detected, which is less than the recommended 65W adapter originally shipped. The battery may not charge. The system will adjust the performance to match the power available. Please connect a Dell 65W adapter or greater for the best system performance." In Windows, an error may occur that says, "Slow charger - To speed up charging, use a higher-watt charger." Affected Platforms: XPS 13 DX13260
When the computer shuts down, the AC adapter power is limited to save power. The full power is restored when the computer turns on. Sometime, the power limitation remains and the full power is not restored, resulting in an error message.
The engineering department is working on a fix to be released in BIOS version 1.7.5 and later. The updated BIOS 1.7.5 is posted to the computer's support page once it is made available. BIOS version 1.7.5 is expected to be released on November 6, 2026.
Click on a version to see all relevant bugs