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An updater application may fail to launch on desktop platforms with an NVIDIA graphics card installed. Launching the application in the Ubuntu v.24.04.3 operating system displays the following symptoms: Stops responding Displays a black and unresponsive application window Display the message "Firmware-updater is not responding" Affected Platforms: Dell Pro Max Micro FCM2250 Dell Pro Precision 7 T1 PW7T1260 Dell Pro Tower Essential QVT1260 Dell Pro Slim Essential QVS1260 Dell Pro Slim QCS1250 Dell Pro Tower Plus QBT1250 Dell Pro Tower QCT1250 Dell Tower ECT1250 Affected Operating System: Ubuntu version 24.04.3
There is a compatibility issue between NVIDIA graphics software and the Xorg architecture within the Ubuntu operating system. The compatibility issue causes the application Firmware-Updater to fail during startup.
Ubuntu version 26.04 Long Term Support (LTS) (Resolute Raccoon) is available for download and installation from the Ubuntu download page . Updating to this version or later resolves the compatibility issue.
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