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Affected Platforms: OptiPlex 7000 XE Micro OptiPlex 7080 XE Micro Affected Products: ProSupport for Solutions - Video Conferencing Affected Operating Systems: Windows 10 IoT Enterprise 21H2 Windows 11 IoT Enterprise 22H2 and 23H2 (Teams-Rooms solution)
Due to more than one-touch monitor (Logitech Tap Controller and Dell Large Frame Monitor (LFM)) attached to a VCRS MTR room, users might experience touch monitor issues with the touchscreen not working on some of the touch monitors. When this happens, the Microsoft Whiteboard does not function as well in MTR.
Steps for enabling touch functionality on touch-enabled monitors or devices: Log in to the Administrator account with password: sfb . 2. In the search box on the taskbar, search for Configure Pen and Touch Displays , and select it from the list of results. Under the Display tab, select Setup . Choose Pen or Touch input . Perform the point calibration that appears on both screen one at a time. Save the calibrated data. Note: Ensure that the Logitech tap controller is set as the primary monitor under Display Settings . Go to System Settings > Power & battery > Screen, sleep, & hibernate timeouts , ensure that both Turn my screen off after and Make my device sleep after , are set to Never .
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