Symptoms

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. The NetWorker server option for "Manual Saves" has been disabled, causing manually initiated vProxy backups to fail. M/D/YYYY HH:MM:SS Action backup vmware-vproxy 'VMware' has initialized as 'vproxysave job' with job id 320010 M/D/YYYY HH:MM:SS Unable to process VM 'Testvm123': manual saves are not enabled on server nwsrv1.testlab.dellemc.com. M/D/YYYY HH:MM:SS AW: Backup failed. M/D/YYYY HH:MM:SS Final Summary of VMs: M/D/YYYY HH:MM:SS 0 canceled backups M/D/YYYY HH:MM:SS 1 failed backups M/D/YYYY HH:MM:SS 0 successful backups M/D/YYYY HH:MM:SS 0 waiting backups M/D/YYYY HH:MM:SS 0 running backups M/D/YYYY HH:MM:SS 0 savesets output to next action M/D/YYYY HH:MM:SS Action has finished with failures. M/D/YYYY HH:MM:SS Action backup vmware-vproxy 'VMware' with job id 320010 is exiting with status 'failed', exit code 1 Scheduled backups complete without issue.

Cause

NetWorker server "Manual save" option was cleared. NOTE: If this option is cleared, all "manual save" operations are impacted. This setting is not limited to vProxy backups only.

Resolution

Select your NetWorker server in the NMC "Protection" tab and press "Ctrl + O" to access the NetWorker server propertiesIn the "Backup" section of the General tab, ensure that the "Manual saves" option is selected: Figure 1: NetWorker Management Console (NMC) server properties window showing the "manual saves" feature.

Support Cases