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A Dell Pro 14 Plus Portable Monitor P1425 may not display correctly in full screen when also using portrait mode. Black bars may be seen at the top and bottom of the screen. Affected Platforms: Dell Pro 14 Plus Portable Monitor P1425
There are multiple potential causes for this issue: The computer’s setting for the Dell Pro 14 Plus Portable Monitor P1425 is not in extend mode. The computer’s resolution setting for the Dell Pro 14 Plus Portable Monitor P1425 is not 1200x1920. The computer’s display orientation is not set as portrait. The input source does not support portrait (1200x1920) resolution.
Note: These step-by-step instructions are for Windows 11. If this issue occurs in a different Microsoft operating system, refer to the documentation for that operating system for step-by-step instructions to make these changes. From the computer, go to Settings , Display , and then select the Dell Pro 14 Plus Portable Monitor P1425. Set the Dell Pro 14 Plus Portable Monitor P1425 to Extend these displays . Under Scale & layout , change the Display resolution to 1200 x 1920 . Under Scale & layout , change the Display orientation to Portrait . Update the computer’s graphics driver to the latest version. To download and install the driver on a Dell computer, refer to How to Download and Install Dell Drivers and Firmware .
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