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Issue with NWUI Monitoring Information After upgrading to NetWorker for Windows 19.11.0.4, the NWUI no longer lists the policy, workflows, or actions that finished. NWUI loses monitoring information Policies, workflows, and actions that have completed are not listed
Root Cause of the Issue The root cause of the issue is related to the upgrade process of NetWorker for Windows from version 19.9.0.7 to 19.11.0.4. Specific Conditions The upgrade process appears to have an impact on the NWUI database, resulting in the loss of monitoring information. Upgrade to NetWorker for Windows 19.11.0.4 NWUI no longer lists policy, workflows, or actions that finished
Available Workarounds To resolve the issue, you can try the following workaround: Stop the nwui.exe service using the command: net stop nwui Then, start the NWUI service again using the command: net start nwui Verification After applying the workaround, verify that the NWUI lists the policy, workflows, or actions that finished.
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