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Error Messages and Logs The following error message displays when attempting to change a network configuration through the PPDM UI: /var/log/brs/sysmgr/sysmgr.log:2024-08-27T10:12:54.599Z ERROR [] [https-jsse-nio-8453-exec-7] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:950adac5dfa53e99][] [c.e.b.s.r.v.c.ConfigurationNetworkValidator.isSearchDomainValid(391)] - The searchDomain is not valid. 2024-08-27T10:12:54.607Z ERROR [] [https-jsse-nio-8453-exec-7] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:950adac5dfa53e99][] [c.e.b.s.r.v.AbstractRESTMessageHandler.buildErrorResponse(343)] - ErrorResponse: ErrorResponse [code=422, reason=The search domain value is missing or the specified value is not valid., remediation=Specify a valid search domain., timestamp=1724753574606, path=/api/v2/configurations/cb0d0692-1b1c-45ea-a4f6-eba56b523cae] 2024-08-27T10:12:54.608Z INFO [] [https-jsse-nio-8453-exec-7] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:950adac5dfa53e99][] [c.e.b.s.r.v.AbstractRESTMessageHandler.logRESTResponse(218)] - Sending [422] response for: [PATCH] [/configurations/cb0d0692-1b1c-45ea-a4f6-eba56b523cae]
The root cause of the issue is related to the validation of the search domain. The search domain is validated to ensure that it meets specific criteria: The domain parts (subdomains) must be 1 to 63 characters long. They can contain letters, digits, and hyphens but cannot start or end with a hyphen. The domain ends with a top-level domain (TLD) that is between 2 to 24 alphabetic characters long. This validation is the primary cause of the error, as an invalid search domain results in a failure to reconfigure the network.
To resolve the issue with the invalid search domain, follow these steps: Run the attached script search_domains.sh to update the invalid search domain. Then, change the PPDM UI for Network . The search_domains.sh script that comes with the PPDM appliance provides a method to modify the search domain, but it only changes the content in the configuration files ( /etc/resolv.conf and /etc/sysconfig/network/config ). It does not update Elasticsearch . A new search_domains.sh script is provided to update the search domain field in the Elasticsearch database while modifying the search domain to work around this issue. # Run the script to update the search domain $ ./search_domains.sh After running the script, verify that the issue has been successfully resolved by checking the PPDM UI for Network , and ensuring search domain validity. If you are not comfortable running scripts or changing your system configuration, contact Dell Support for assistance. This issue is fixed in the version 19.18 release.
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