Symptoms

In the event that you receive the following event code: MYSTIC500UEFI0339 or VXR500UEFI0339

Cause

The event codes indicate: The Dual Inline Memory Module (DIMM) in the memory slot is disabled because of initialization errors caused by uncorrectable memory errors, invalid configuration, and others. 

Resolution

For assistance troubleshooting the issue, contact Dell Technical Support or your Authorized Service Representative. Quote this knowledge base article ID by using the following options: Contact Technical Support | Dell US

Support Cases