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A desktop or AIO computer may stop responding or show a blue screen randomly. The issue occurs after a motherboard is replaced. Affected Platforms: Dell Pro 24 All-in-One Plus QB24250 Dell Pro 24 All-in-One QC24250 Dell Pro 24 All-in-One QC24251 Dell Pro Max Micro FCM2250 Dell Pro Max Slim FCS1250 Dell Pro Max Tower T2 FCT2250 Dell Pro Micro Plus QBM1250 Dell Pro Micro QCM1250 Dell Pro Tower Plus QBT1250 Dell Pro Tower QCT1250 Dell Pro Slim Plus QBS1250 Dell Pro Slim QCS1250 Dell Tower ECT1250 Dell Slim ECS1250
No cause information is available.
Refer to the following table and update to the latest BIOS on the computer to resolve the issue. To download and install the BIOS, refer to the Dell BIOS and UEFI Update Download and Installation Guide . Product BIOS Version Dell Pro Tower Plus QBT1250 Dell Pro Micro Plus QBM1250 Dell Pro Slim Plus QBS1250 Dell Pro Tower QCT1250 Dell Pro Slim QCS1250 Dell Pro Micro QCM1250 Dell Tower ECT1250 Dell Slim ECS1250 1.3.0 or later Dell Pro Max Micro FCM2250 Dell Pro Max Slim FCS1250 Dell Pro Max Tower T2 FCT2250 1.2.1 or later Dell Pro 24 All-in-One Plus QB24250 Dell Pro 24 All-in-One QC24250 Dell Pro 24 All-in-One QC24251 1.2.4 or later
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