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The upgrade continues to fail and require manual intervention. Upgrade of RG fails with error " Encountered an error during firmware update". A review of the failed ESXi host's /var/log/esxupdate.log contains the error "CPU_SUPPORT WARNING: The CPU on this host may not be supported in future ESXi releases". RG consists of14G servers running ESXi with Intel Skylake CPUs - Intel Xeon Platinum 8100, Gold 6100/5100, Silver 4100, Bronze 3100 (Skylake-SP series). PFxM UI errors: Encountered an error during firmware update: env --unset=RUBYOPT --unset=GEM_HOME --unset=RUBYLIB --unset=GEM_PATH --unset=BUNDLE_BIN_PATH RUBYLIB=/opt/service/lib:/opt/asm-deployer/lib:/opt/puppetlabs/puppet/lib:/opt/dependencies/dell-asm-util/lib PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/opt/puppetlabs/puppet/bin:/opt/puppetlabs/bin puppet asm process_node --debug --trace --filename /opt/Dell/ASM/deployments/Job-50aedf2a-bf94-4cf2-8e26-2a176a7461f8-0-0/resources/rackserver-91fjhq2.yaml --run_type apply --statedir /opt/Dell/ASM/deployments/Job-50aedf2a-bf94-4cf2-8e26-2a176a7461f8-0-0/resources --always-override rackserver-91fjhq2 failed; output in /opt/Dell/ASM/deployments/Job-50aedf2a-bf94-4cf2-8e26-2a176a7461f8-0-0/rackserver-91fjhq2.out. /var/log/esxupdate.log on ESXi host: 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: Traceback (most recent call last): 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: File "/usr/lib/vmware/esxcli-software", line 772, in <module> 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: main() 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: File "/usr/lib/vmware/esxcli-software", line 763, in main 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: ret = CMDTABLE[command](options) 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: File "/usr/lib/vmware/esxcli-software", line 234, in ProfileUpdateCmd 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: res = t.InstallVibsFromProfile([], opts.profile, depotUrls=depoturls, 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: File "/tmp/esx-update-2117690/lib64/python3.8/site-packages/vmware/esximage/Transaction.py", line 1849, in InstallVibsFromProfile 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: File "/tmp/esx-update-2117690/lib64/python3.8/site-packages/vmware/esximage/Transaction.py", line 2369, in _runUpgradePrecheck 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: esximage.Errors.HardwareError: Hardware precheck of profile ESXi-8.0U2-22380479-standard failed with warnings: <CPU_SUPPORT WARNING: The CPU on this host may not be supported in future ESXi releases. Please plan accordingly. Please refer to KB 82794 for more details.> 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: 2024-04-01T22:08:20Z esxupdate: 2117690: root: ERROR: Apply --no-hardware-warning option to ignore the warning
Intel has transitioned the Skylake generation of processors into their ESU (End of Servicing Update) / EOSL (End of Servicing Lifetime) phase by December 31, 2023. As a result, VMware is planning to discontinue support of the Intel Skylake family processors in the future vSphere major release after 8.0.x. ESXi 8.0 U2/U3 requires affected servers to provide an extra "--no-hardware-warning" flag during the upgrade process to complete successfully, which PowerFlex Manager does not include. Broadcom KB Article: CPU Support Deprecation and Discontinuation In vSphere Releases PowerFlex 4.6 Technical Overview - Operating System Requirements: Dell PowerFlex 4.6.x Technical Overview | Dell US
The ESXi 8.0 depot file must be copied to the hosts and manually applied using the required "--no-hardware-warning" flag. Steps: Copy the 'VMware-ESXi-8.0U3-24022510-depot.zip' file provided by the customer to a directory/datastore with sufficient free space on each affected ESXi host (ex: /vmfs/volumes/PATH_TO_ZIP_FILE/) Manually upgrade ESXi on each affected host by placing the host into PowerFlex Protected Maintenance Mode and ESXi Maintenance Mode, then running the following command with option --no-hardware-warning esxcli software profile update --depot=file:///vmfs/volumes/PATH_TO_ZIP_FILE/VMware-ESXi-8.0U3-24022510-depot.zip --profile=ESXi-8.0U3-24022510-standard --no-hardware-warning NOTE: After a successful upgrade, the host has to be rebooted and removed from both Maintenance Modes before proceeding to the next host. Perform re-inventory of affected servers ( PowerFlex UI > Resources > Select related servers > Run Inventory) Restart the failed upgrade using PowerFlex Manager
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