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ESXi host VMkernel logs ( /var/run/log/vmkernel.* ) show events: 2024-03-11T12:40:58.098Z cpu35:2076662)esx_splitter: KL_ERROR:937: #0 - MPI_handler_sent_keepalive: Command failed 2024-03-11T12:54:58.111Z cpu21:2076662)esx_splitter: KL_ERROR:937: #0 - MPI_handler_sent_keepalive: Command failed
Splitter and RecoverPoint Appliances (RPAs) communicate using the Message Passing Protocol (MPI). Sometimes the command to verify the connection is alive may fail.
This event is benign and has no impact. Investigation is required if there are other splitter-related errors, such as DEGRADED state errors. There are options to reduce RecoverPoint for Virtual Machines Splitter logging into the VMkernel log. Contact the Dell Technologies Customer Support Center or your service representative and reference the following article: RecoverPoint for Virtual Machines: How to filter splitter events from VMkernel logs on ESXi hosts
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