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When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options. Note : Cannot find the information that you need? Let us know using the feedback form at the bottom of this article.
The causes of these alerts are explained in the Alert Texts mentioned in the Resolution section.
Alert ID DATA_PATH_TIER_HEALTH_DEGRADED Alert Text Drive fault tolerance is degraded. Do not remove additional drives. Error Code 0x00202401 Impact Cluster performance may be impacted. Removal of additional drives may lead to data unavailability or data loss. Resolution Solution: Wait for the rebuild to complete. Do not remove any additional drives. Alert ID DATA_PATH_TIER_HEALTH_OFFLINE Alert Text Drive fault tolerance has been compromised. The appliance is offline. Error Code 0x00202402 Impact Read and write operations are not available. Resolution Solution: Do not remove or insert any drives. Contact Dell Technical Support for assistance.
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