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When analyzing a virtual machine backup, CyberSense analyze job reports an INDEXING_FAILURE error due to uninitialized disk or unknown partition type. From ie_run.log on CyberSense: 2023/09/29 13:40:54 error: FI:7f9168bff700:728:Setting BS exit flags 0x2, [fictx(0x7f92f5126d60.51.7.1)], msg [Identification failed of unknown file vm-flat.vmdk due to uninitialized disk or unknown partition type] 2023/09/29 13:40:54 error: FI:7f9168bff700:4941:crawl partition of [/opt/ie/var/mnt/dispatch/VMDK_px1XYO/flat] failed: Marking all seg files for image as missing 2023/09/29 13:40:54 error: FI:7f9168bff700:299:INDEXING_FAILURE: Indexing failed for job 250, bkup time 1695926713, host [hostname], NetWorker VMDK backup [/opt/ie/var/mnt/dispatch/crawl_gX44o3/d7221/35/66/e40c82f6-00000006-b815c9ba-6515c9ba-00495000-3660a856/], fnm [vm-name.vmdk], image: [/opt/ie/var/mnt/dispatch/VMDK_px1XYO/flat], err [uninitialized disk or unknown partition type]
The virtual machine contains raw disks or unknown partitions type. For Windows, use the Disk Management utility to check for any uninitialized or unallocated space on the disks. For Linux, the parted command can be used to list the partitions and check for any uninitialized disks.
CyberSense is working by design. The recommendation to avoid such index errors is to initialize and format any affected partitions. Contact DELL Technical Support for more information.
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