Symptoms

Deployment gives error: Failed to create workflow, cannot match the serial number of host xxx through the host management ip. VxRail manager should manually discover the node through the management IPv4 IP address but fails.

Cause

The management IP was assigned from DCUI UI similar to below. Press alt+F1 key to enter node CLI, issue command to output the management IP which is assigned to vmk0. esxcli network ip interface ipv4 get The management IP should be assigned to vmk2 by the command below: esxcli network ip interface ipv4 set -i vmk2 -t static -g [IPv4 gateway] -I [IPv4 address] -N [mask] The management IP should not be assigned from DCUI UI from the Configure Management Network sector.If the management IP is assigned from DCUI UI from the Configure Management Network sector, the management IP is assigned to vmk0. VxRail manager is unable to query the node information by management IP.

Resolution

To resolve this issue: Assign another IP to vmk0 by command: esxcli network ip interface ipv4 set -i vmk0 -t static -g [IPv4 gateway] -I [IPv4 address] -N [mask] 2. Assign the management IP to vmk2 by command: esxcli network ip interface ipv4 set -i vmk2 -t static -g [IPv4 gateway] -I [IPv4 address] -N [mask] Issue command below to ensure the management IP has been assigned to vmk2: esxcli network ip interface ipv4 get Retry the deployment.

Support Cases