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RecoverPoint for VMs 6.0 installation may fail at 53% with error: could not deploy ESXi splitter vCenter tasks show failures such as: urlopen error [Errno -2] Name or service. Not known On the ESXi hosts, under /var/run/log/esxupdate.log, the following error may show: esxupdate[13426927]: Download failed: <urlopen error [Errno -2] Name or service not known>, 1 retry left
The deployment fails to resolve host or service or both names, due to missing or failing or both DNS services.
All ESXi hosts must have a working DNS server configured prior to RecoverPoint 6.0 installation. On vSphere - Click ESXI host > Configure > TCP/IP Configuration . Click Default and edit . Enter the following: Preferred DNS server Alternate DNS server Domain Click Save to save the setting. Click Retry from WDM to continue cluster installation.
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