Symptoms
You may see the following error message display on-screen when booting the Latitude 9440 2-in-1:
"This boot takes longer than usual, please wait."
The message remains for a long duration, and the laptop power button cannot be used to force the laptop to turn off. However, the screen may stop responding and it looks that there is no way to turn it off.
Affected Platforms:
Latitude 9330Latitude 9430Latitude 9440 2-in-1Dell Pro 13 Premium
Cause
The error may occur if both the AC adapter and the battery are disconnected from the laptop and the Complementary metal-oxide-semiconductor (CMOS) has not been cleared. Upon the first boot, an Intel Management Engine (ME) reinitialization occurs which triggers the boot message if the CMOS has not been cleared.
Resolution
Update the BIOS version 1.1.6 or the latest version for Latitude 9440 2-in-1.
Update the BIOS version to 1.15.0 or the latest version for Latitude 9430.
Update the BIOS version to1.12.0 or the latest version for Latitude 9330 and Dell Pro 13 Premium.
For information about updating the BIOS, see: Dell BIOS Updates
If the error persists, contact Dell Technical Support for the resolution.
