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A warning message is seen on-screen to perform a pixel refresh every four hours. Pixel refresh lasts a few minutes, but less than ten minutes. The power button flashes green and then changes to power off or stand-by mode, depending on the firmware version, once complete. Affected Products: Alienware 34 Curved OLED Monitor AW3423DW Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF
Pixel refresh is a known feature for all OLED monitors to prevent the screen from image retention.
Use the joystick at the bottom of the monitor to make OSD adjustments. The on-screen display menu can enable and disable the pixel refresh warning. From the on-screen display, select Others . Select OLED Panel Maintenance . Select Auto Warning Message . Select Off to disable the pixel refresh auto warning message.
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