Symptoms

Discovery of PPDM object is successful, but nothing appears in the Inventory.OrThe discovery wizard is unable to proceed beyond the Destination Groups (Optional) screen.There is no option to ADD a Destination Groups and no Destination Groups are available to select. The server.log on the DPA Application server has the following messages: 2022-07-20 05:48:32,297 DEBUG [com.emc.dpa.command.node.DefaultNodeLocationsCommandBean] (http-/0.0.0.0:9002-11) getDefaultNodeLocations() 2022-07-20 05:48:32,298 DEBUG [com.emc.dpa.command.node.DefaultNodeLocationsCommandBean] (http-/0.0.0.0:9002-11) Could not the default node location at: PowerProtect Data Manager:PowerProtect Data Manager Software 2022-07-20 05:48:32,352 DEBUG [com.emc.dpa.command.node.DefaultNodeLocationsCommandBean] (http-/0.0.0.0:9002-11) Could not the default node location at: PowerProtect Data Manager:PowerProtect Data Manager Appliance 2022-07-20 05:48:32,353 DEBUG [com.emc.dpa.command.node.DefaultNodeLocationsCommandBean] (http-/0.0.0.0:9002-11) Could not find group node 'PowerProtect Data Manager Appliance' 2022-07-20 05:48:32,353 WARN [com.emc.dpa.command.node.DefaultNodeLocationsCommandBean] (http-/0.0.0.0:9002-11) Could not find a default node location for class: PPDMAppliance

Cause

The default Groups in the Inventory are missing.

Resolution

Manually add the missing folders to the Inventory and perform the discovery again. This can be done by browsing to Inventory > Group Management.Expand Groups > Configuration > Servers.Then click CREATE GROUP to create the missing groups. Once completed the Inventory tree should look like the following under Protection Servers. Contact DELL Technical Support for more information.

Support Cases