Symptoms

PowerFlex Manager user changes OS image to new version OS in preparation for upgrade using the Services pane in PFxM.Post compliance update, the OS image is not changing on the existing nodes, even though it was applied to the nodes The OS image shows in "In Use" = False state in Settings > Compliance and OS Repositories > OS Image Repositories tab.New nodes deployed will use the new OS imageExisting nodes cannot use the new OS image for upgrades.

Cause

Changing the OS image does not immediately mark it as in use on the service. The OS image used to deploy the nodes show as the one in use.

Resolution

To resolve, you must remove and re-add the service into PowerFlex Manager.During the Add Existing Service wizard, select the new OS image.This adds the image to the service details and shows the image as In Use in the Settings > Compliance and OS Repositories > OS Image Repositories pane.

Support Cases