Symptoms

When an end user runs the the cli command to check the VPLEX SFP info, if the VPLEX is a Metro configuration the ports info for the WAN-COM modules, A2/B2, no info is reported. Example showing no A2 or B2 port SFP info not noted: /engines/engine-1-1/directors/director-1-1-A/hardware/sfps: Name Manufacturer PartNumber S/N RxPower[uW] TxPower[uW] Temp[C] ------- ------------ ---------------- ------- ----------- ----------- ------- A0-FC00 FINISAR FTLF8529P3BNV-E5 UWQ1Q92 570 454 47 CORP. A0-FC01 FINISAR FTLF8529P3BNV-E5 UWQ1H5N 615 442 47 CORP. A1-FC00 FINISAR FTLF8529P3BNV-E5 UWQ0EGL 397 513 50 CORP. A1-FC01 FINISAR FTLF8529P3BNV-E5 UWQ1Q46 684 535 47 CORP. /engines/engine-1-1/directors/director-1-1-B/hardware/sfps: Name Manufacturer PartNumber S/N RxPower[uW] TxPower[uW] Temp[C] ------- ------------ ---------------- ------- ----------- ----------- ------- B0-FC00 FINISAR FTLF8529P3BNV-E5 UWQ1NQN 560 538 47 CORP. B0-FC01 FINISAR FTLF8529P3BNV-E5 UWQ1NB0 611 480 51 CORP. B1-FC00 FINISAR FTLF8529P3BNV-E5 UWQ1J2N 633 456 54 CORP. B1-FC01 FINISAR FTLF8529P3BNV-E5 UWQ1J5X 634 459 55 CORP. /engines/engine-2-1/directors/director-2-1-A/hardware/sfps: Name Manufacturer PartNumber S/N RxPower[uW] TxPower[uW] Temp[C] ------- ------------ --------------- --------------- ----------- ----------- ------- A0-FC00 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006X8 518 460 50 A0-FC01 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006Z4 482 484 50 A1-FC00 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006Y3 536 483 51 A1-FC01 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006XV 379 499 50 /engines/engine-2-1/directors/director-2-1-B/hardware/sfps: Name Manufacturer PartNumber S/N RxPower[uW] TxPower[uW] Temp[C] ------- ------------ --------------- --------------- ----------- ----------- ------- B0-FC00 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006VX 560 469 49 B0-FC01 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ00070U 460 479 48 B1-FC00 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006WH 443 497 49 B1-FC01 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006W7 411 481 50 Also if you attempt to cd to any A2 port it will fail Example attempt to get to A2-FC00: VPlexcli:/engines/engine-1-1/directors/director-1-1-A/hardware/sfps> cd A2-FC00 cd: Evaluation of <<cd A2-FC00>> failed. cause: Command execution failed. cause: Failed to set value for option --context. cause: no context found: A2-FC00

Cause

Resolution

Permanent Fix: Dell EMC VPLEX Engineering is currently investigating this problem. Once a fix is available this article will be updated. We do not have a workaround for this issue at the current code 6.1.x code levels.This is a cosmetic cli issue and will not have any impact other than the end user will not see the WAN-COM module SFP data. You will not be able to check the power or temperature levels of any WAN-COM ports though until there is a fix available.