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Files are restored to the location specified but are corrupted and unusable when attempting to open them. File-level restore from a backup stored on Data Domain either fails or completes with exception errors similar to the following: Data Domain server "avamar.emc.com" open failed DDR result code: 5341, desc: SSL library error Problem logging into the DDR server index: avtar Warning: Unable to get ddr_files.xml for clientid 1234abc and backupid 0 avtar Warning: Unable to retrieve DDR info for 'D:\text.txt' Unable to open container file for location media INTERNAL CYCLE ERROR: Unable to restore data for file 'D:\text.txt' (code:3 - pax container object not existant) Error restoring path "D:\text.txt" to "D:\". Restore of "D:\text.txt" failed
Data Domain encryption on the restore job set to " High ." Failure is more likely to occur across a WAN link between the Windows client and the Data Domain grid.
Set the value of the "Encryption method from Data Domain system" option to " None ." This disables SSL encryption for the restore job. If disabling encryption is not feasible or permitted, then open a case with DELL support to troubleshoot the problem further.
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