Symptoms

Customer sees the below CRITICAL alert during Health Checks. CRITICAL: Healthcheck Daemon (isi_healthcheck) is not enabled and will need to be enabled to run any health checks via isi_healthcheck commands

Cause

Customer has installed the HealthCheck patch, and the isi_healthcheck daemon is not enabled.

Resolution

Open an SSH connection on any node in the cluster and log in using the "root" account. Run the following commands at the command line To enable the Healthcheck Daemon, run the below command: # isi services -a isi_healthcheck enable The system should return a message similar to the following: Service isi_healthcheck has been enabled To check if the Healthcheck Daemon is enabled or not, you can run the below command, and you should see the result showing as Enabled # isi services -a | grep -i healthcheck

Support Cases