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Description: Intel and Dell EMC have identified an issue where Intel Youngsville Solid State Drives (S4510 and S4610) stop responding to host commands and/or fail prematurely. Also, upon a power cycle, the SSD asserts and all data are unrecoverable. When the SSD enters the Asserted State , the SSD drive cannot be revived. The drive presents itself as a failed or offline drive within the system. The time to failure varies and is dependent upon host activity. Dell support replaces any drives which are already in a failed state. How to identify which drive is in the system: To identify the drive and firmware with iDRAC, navigate to Storage > Overview > Physical Disks to view the Physical Disks page.
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Solution: For the following Dell Part Numbers that are in PowerEdge, PowerVault and other products. Dell Part Number Capacity Model Number Intel Model C6K76 1.92TB SSDSC2KB019T8R S4510 1RHK2 3.84TB SSDSC2KB038T8R S4510 F8N2K 1.92TB SSDSC2KG019T8R S4610 FXM68 3.84TB SSDSC2KG038T8R S4610 For the above SSD drives, Dell EMC urgently recommends downloading Firmware DL63 and updating locally or remotely through Dell Update Package (DUP) , or Lifecycle Controller or for additional options see Updating Firmware . For the following Dell Part Numbers that are in Extreme Scale Infrastructure (ESI) Dell Part Number Capacity Model Number Intel Model 97HMC 1.92TB SSDSC2KB019T8 S4510 71YKC 3.84TB SSDSC2KB038T8 S4510 For the above SSD drives, Dell EMC urgently recommends downloading Firmware XCV10110 and update all impacted SSDs to resolve this issue. Install instructions are in the download package.
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